rpa-bot-handoff: email To the developer with their manager in CC, and hand ops a PDF

- Section 5 of the SOP now names a real "To" (the developer) and "CC"
  (the developer's manager, not the operator's), and the email block to
  copy starts with To: and CC: lines. The skill asks for both addresses.
- to_docx.py --pdf also writes the PDF (Word through PowerShell on Windows,
  LibreOffice elsewhere) and prints the real page count against MAX_PAGES.
  The PDF is what ops gets.
- Tebra reference and README updated; new test for the To/CC lines.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>

skills/rpa-bot-handoff/templates/HANDOVER-SOP.md

@@ -1,6 +1,6 @@
 # {{PROJECT_NAME}} Handover SOP
 
-Version {{VERSION}} · {{DATE}} · Problems: email {{EMAIL_GROUP}} (section 5)
+Version {{VERSION}} · {{DATE}} · Problems: email {{DEV_EMAIL}}, CC {{MANAGER_EMAIL}} (section 5)
 
 {{ONE_LINE: what the bot does, from which app or portal, and what it produces}}
 
@@ -58,9 +58,11 @@ Version {{VERSION}} · {{DATE}} · Problems: email {{EMAIL_GROUP}} (section 5)
 
 ## 5. Email us
 
-Email **{{EMAIL_GROUP}}** when section 4 says "email us", or when the same error comes back after one re-run. Answer: {{RESPONSE_TIME}}.
+Email **{{DEV_EMAIL}}** with **{{MANAGER_NAME}}** ({{MANAGER_EMAIL}}) in CC when section 4 says "email us", or when the same error comes back after one re-run. Answer: {{RESPONSE_TIME}}.
 
 ```
+To: {{DEV_EMAIL}}
+CC: {{MANAGER_EMAIL}}
 Subject: {{PROJECT_NAME}} - E<number> - <date>
 
 Run started: <time from the screen>