rpa-bot-handoff: email To the developer with their manager in CC, and hand ops a PDF
- Section 5 of the SOP now names a real "To" (the developer) and "CC" (the developer's manager, not the operator's), and the email block to copy starts with To: and CC: lines. The skill asks for both addresses. - to_docx.py --pdf also writes the PDF (Word through PowerShell on Windows, LibreOffice elsewhere) and prints the real page count against MAX_PAGES. The PDF is what ops gets. - Tebra reference and README updated; new test for the To/CC lines. Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
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# Worked example: Tebra Auto Post (v2.5.3), scrubbed
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What the SOP looks like for a real bot: about 2.5 pages. Client names, IDs, amounts, credentials and server addresses are removed, and the email address is an example. **Copy the length and the plain wording, not the content.**
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What the SOP looks like for a real bot: about 2.5 pages. Client names, IDs, amounts, credentials and server addresses are removed, and the email addresses are examples. **Copy the length and the plain wording, not the content.**
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---
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# Tebra Auto Post Handover SOP
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Version 2.5.3 · 28 Oct 2026 · Problems: email rpa-support@example.com (section 5)
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Version 2.5.3 · 28 Oct 2026 · Problems: email dev@example.com, CC manager@example.com (section 5)
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Posts insurance ERA payments into the Tebra desktop app, company by company and practice by practice, from the input Excel, then turns each ERA into a PDF.
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@@ -83,9 +83,11 @@ Posts insurance ERA payments into the Tebra desktop app, company by company and
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## 5. Email us
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Email **rpa-support@example.com** when section 4 says "email us", or when the same error comes back after one Resume. Answer: same working day.
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Email **dev@example.com** with **the RPA manager** (manager@example.com) in CC when section 4 says "email us", or when the same error comes back after one Resume. Answer: same working day.
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```
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To: dev@example.com
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CC: manager@example.com
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Subject: Tebra Auto Post - E<number> - <date>
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Batch ID: <from the Dashboard>
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