rpa-bot-handoff: drop to_docx.py, Claude builds the PDF itself

SKILL.md step 4 now tells Claude to render the SOP as one styled HTML page
(A4, 1.8 cm margins, 10.5 pt sans, bordered tables with a shaded header,
grey email box) and print it with headless Chrome or Edge, then look at
every page. The skill is one 54-line SKILL.md. Tests updated; the docx
selfcheck test is removed with the converter.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>

GLOSSARY.md

@@ -37,7 +37,7 @@ It is hidden for bots that take no input file.
 
 **Fake bot**: a bundled script that prints the Run tab protocol lines, used to verify the page. The skill never runs the real bot.
 
-**Handover SOP**: the `<Project Name> Handover SOP` the `rpa-bot-handoff` skill writes in a bot's repo (`HANDOVER-SOP.md` plus Word and PDF copies; ops get the PDF), for the operator who runs the bot and does not read code. At most 4 pages, 5 sections in the operator's order: how to run, what you see while it runs, result, when something goes wrong, email us. See ADR-0005. _Avoid_: "ops guide" (the old 11-section format).
+**Handover SOP**: the `<Project Name> Handover SOP` the `rpa-bot-handoff` skill writes in a bot's repo (`HANDOVER-SOP.md` and the PDF ops get), for the operator who runs the bot and does not read code. At most 4 pages, 5 sections in the operator's order: how to run, what you see while it runs, result, when something goes wrong, email us. See ADR-0005. _Avoid_: "ops guide" (the old 11-section format).
 
 
 **Exception list**: the table in section 4 of the Handover SOP: one numbered row (`E01`...) per message the operator can see, with what it means and what to do, including when to email the dev team.